Welcome to Amma's Ingredients ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.ammasingredients.pk ("Website"), place an order, create an account, or interact with our services.
By using our Website, you agree to the practices described in this Privacy Policy.
Amma's Ingredients is a Pakistani brand dedicated to bringing authentic homemade flavors to your table through premium-quality Achaar (Pickles), Murabba, Chutneys, Desi Ghee, and other traditional food products.
We may collect the following categories of information:
Personal Information:
When you place an order, register an account, contact us, or subscribe to our newsletter, we may collect Full Name, Mobile Number, Email Address, Delivery Address, Billing Address, City, Province, Postal Code, Order Details, and Purchase History.
Account Information:
If you create an account, we may collect Username, Encrypted Password, Account Preferences, Wishlist, and Saved Addresses. Passwords are stored in encrypted form and are never visible to our staff.
Payment Information:
We do not store your debit card, credit card, or banking credentials. Payments are securely processed through trusted third-party payment providers or Cash on Delivery (COD), depending on your selected payment method.
Device & Usage Information:
When you browse our Website, we may automatically collect your IP Address, Browser Type, Device Type, Operating System, Screen Resolution, Language Preference, Time Zone, Pages Visited, Products Viewed, Search Terms, Shopping Cart Activity, and Click Behavior.
We use cookies and similar technologies to keep you logged in, remember your shopping cart, save your preferences, improve website performance, measure visitor traffic, and enhance your shopping experience. You may disable cookies through your browser settings, although some features of the Website may not function properly.
We use your information to:
With your consent, we may also send promotional offers, newsletters, and product updates. You can unsubscribe at any time.
When you submit product reviews, ratings, or feedback, you grant Amma's Ingredients permission to display your submitted content on our Website. We reserve the right to moderate, edit, or remove content that contains offensive language, false information, spam, or violates applicable laws.
We value your privacy and do not sell or rent your personal information to third parties. We share information only with trusted service providers necessary to operate our business, including delivery/courier companies, payment processors, hosting providers, and IT/customer support services under strict confidentiality agreements.
We implement appropriate technical and organizational measures to protect your personal information, including secure SSL encryption, password encryption, firewall protection, and regular security updates. While we strive to protect your information, no method of electronic transmission is 100% secure.
We retain your personal information only as long as necessary to fulfill orders, provide customer support, maintain business records, comply with legal and tax requirements, and resolve disputes. Once no longer needed, information is securely deleted or anonymized.
You may request to access your personal information, correct inaccuracies, update account details, delete your account, withdraw marketing consent, or inquire about data usage by contacting us directly.
Our Website is intended for individuals aged 18 years and above. We do not knowingly collect personal information from children under 18.
Our Website may contain links to external sites or social media platforms. We are not responsible for their privacy practices. We also utilize Google Analytics and marketing tools to understand visitor interactions and improve overall performance.
Our Website is operated from Pakistan. If you access our Website from another country, you acknowledge that your information is processed and stored in Pakistan.
We may update this Privacy Policy periodically to reflect operational or legal changes. The updated version will be published on this page with a revised revision date.
If you have any questions or requests regarding this Privacy Policy, please contact us:
Amma's Ingredients
Website: https://www.ammasingredients.pk
Email: info@ammasingredients.pk
WhatsApp: +92-349-3089592
Customer Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM (PKT)
"At Amma's Ingredients, we believe that trust is as important as the quality of the food we prepare. We are committed to protecting your personal information with the same care and integrity that we bring to every jar."
